Contact Penn Station Customer Service
Penn Station Phone Numbers and Emails
Customer Service Number:
-
(513) 474-5957
Penn Station Email:
How to Contact Penn Station?
Most Popular Number:
| Total calls: 99 | Issues resolved: 2 | Last call: Jun 13, 2025 |
Penn Station Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Penn Station Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Penn Station is 5134745957.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Penn Station may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Penn Station Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Penn Station is 5134745957.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Penn Station may ask you for the following information to identify you as a customer: first and last name.
People call Penn Station mainly because of product/ service, staff and refund.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Penn Station is info@penn-station.com.
Contact Information
Penn Station Website:
Penn Station Help Center:
Corporate Office Address:
Penn Station Customer Service Reviews
I ordered a Philly cheese steak with everything on it and was only given steak and cheese. And the sandwich was just nasty.
Not to my liking!!!
What could be done better is make it the correct way and provide me with a FREE MEAL, A REPLACEMENT FOR MY ORDER. THANK YOU
How Good is Penn Station's Customer Service?
Summary of Penn Station Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Penn Station?
Product/ Service Question:
- Complaints
- “Complain”
- “Metro care group purchase”
Staff Question:
- “Harassment by employee”
- “Rude supervisor an cold sawgy cheese steak”
- “Rude manger”
Refund Question:
- “Needing refund on wrong order.”
- “Want my money back”
- “My refund that wasn't received for my order that wasn't delivered”
Payments and Charges Question:
- “I need a email receipt”
- “Charged for online order that was an error no food ever received store never received order”
- “Cant use the coupons I received for buying $25 gift card”
Activation/ Cancellation Question:
- “Canceled order and. Took the money”
- “Waited 1 hour for my sandwich, and need to cancel because I’m was gonna be late for work”
- “To cancel an online order”
Request for Information Question:
- “To see if there any seeds in the white bread? My granddaughter had an allergic reaction and we think it was that seed? We just want to know? And they told us they switched from soy oil to peanut oil on the fries?”
- “I need to speak to somebody about the fact that I work for Penn Station in beavercreek Ohio for almost a year and they never took any federal taxes out of my payroll checks. Now it's tax time and I don't know what to do”
- “Inquiring about tickets”
Account Question:
- “Verify train schedule”
- “Sign up for coupons”
- “Where's my email”
Employment Question:
- “Trying to get my W2”
- “W-2”
- “W2”
Cards Question:
- “Unable to link gift card to account”
- “Bought gift card on line and restaurant is unable to scan QR code”
Website/ Application Question:
- “App”
Return/ Replace Question:
- “Order was not correct and disgusting”
Other Question:
- “Vacation trip vacation”
- “Train platform”
- “My granddaughter might have had an allergic reaction to the bread. We are just trying to figure out what you of seed was in the white bread ? She said there were seeds in there? If you know will you please let me know what kind of seed it was.”
Compare Penn Station Customer Service To
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